Role: Senior Project ManagerSalary: £40k-£45k plus £5k car allowanceJob Status: Permanent/Full-TimeLocation: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be idealVacancy Reference: VR/05118Role Description:Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused.Responsibilities:Pre organisation project ensuring right equipment and tools are on site as part of commencementStart project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by allDaily communication with lead and customer to ensure project runs smoothlyManage teams of technicians and labour supply e.g. agency to deliver services to clientsProficient at carrying out specialist cleaning tasks at an appropriate certified levelAttend clients' sites to assess and estimate costs for delivering a project with timelinesWork with commercial teams to ensure projects are aligned to the needs of the customerMeet and update customers on the progress of all works agree date of meeting prior to project commencingIdentify solutions to reduce time and cost in all areas such as equipment hire and labourMonitor productivity levels of labour on jobs and ensure that it meets the planning scheduleBe competent at working with Excel and planning tools to monitor progress of projectsProvide daily updates of progress on projects to the operational management teamsEnsure that the Health & Safety requirements are implemented and adhered to by all staffCheck all jobs have correct information on Jobwatch (CRM) prior to commencement of workLiaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicingSupport staff with any training and/or development needs in specialist cleaning jobsCoach, motivate and support staff at all times encouraging teamwork and collaborationCheck all staff have the appropriate PPE and that risk assessments have been read in fullRequirements:Previous experience in the FM cleaning sector is desirableGood understanding on pricing jobs in the specialist cleaning industryHeld senior technician/supervisory roles in the service industryAbility to establish and maintain good client relationships, both internally and externallyUnderstands and agreeable to work different hours/shifts to include nights/weekendsExcellent communication skills (verbal and written)Highly customer focused and always looking to deliver a high quality of service for clientsCapable of delegating duties and tasks to other staff and monitoring performanceFlexible and able to react quickly to the needs of the customer and the companyAbility to deliver quality results under pressure and prioritise workCompetence in Microsoft Office products especially Outlook, Word and ExcelExcellent time management skills and ability to prioritise a demanding workloadAbility to hold employee and client information in the strictest confidenceCertification in IPAF/PASMA and CSCSQualifications in Health and Safety such as IOSH desirable but not essentialCompetent level of maths and English qualification
