Senior Associate Engineer (Networks)
Singtel
- Singapore
- Permanent
- Full-time
- Pre-Sales activities such as bid quotation, routing proposals and proposal discussion.
- Project Planning (inclusive of site survey) for pipeline and cable (copper & optical fibre ) network projects.
- Incident Management of fiber/equipment fault to ensure restoration meeting the SLA.
- Project managed all implementation and fault restoration by providing regular updates to immediate supervisor, customer and account / Service Manager.
- Able to monitor NMS is accordance to customer expectation and assign team to ensure all equipment are healthy in NMS.
- Update relevant team to ensure that data system to avoid record discrepancies when rectification is done.
- Report the downtime in an orderly manner and resolve it within the SLD.
- Manage and control budget expenditure and ensure vendor are paid regularly after job done.
- Maintain and execute BCP (Business Continuity Planning) for service outage of dark fiber services.
- Preparation of monthly activity report on work progress.
- Diploma in Engineering, preferable in Telecommunication, Info-communications Technology or its equivalent.
- At least 1 year experience in the Telecommunications industry preferably in NMS and command centre.
- Strong working knowledge in telecommunications infrastructure.
- Independent, self-driven, highly customer focused and able to work under highly pressurized environment especially during urgent circuit provisioning and emergency restoration of telecommunications services.
- Willing to work non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults
- Those with class 3 driving license will have an added advantage.
- Singaporeans only.
- Hybrid work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities