Customer Support Analyst
Trafigura
- Montevideo
- Permanente
- Tiempo completo
- At least 1 year of previous experience in similar position preferably in logistics.
- Experience in Customer Relation Management Systems (CRM System) preferred.
- Proficient in Microsoft Office and Outlook.
- Fluent written and spoken English.
- Excellent verbal and written communication skills.
- Customer Service Oriented.
- Excellent planning and organization skills.
- Proactive and detail-oriented
- Team playerKey Responsibilities- Point of contact for customers.
- Maintain all system information updated.
- Process all vendor invoices received on timely manner.
- Manage the invoicing process with clients.
- Receive inbound calls from customers regarding orders and invoices.
- Outbound calls for payments slippage, customer control.
- Process invoices from finished WOs for Assistance and Maintenance.
- Generate weekly and monthly invoicing reports, both from internal and external transactions.
- Perform clerical duties of moderate complexity and scope in support of the accounting function.Key Relationships and Department Overview:Key Relations and Reporting Structure
Reporting directly to Business Support Manager in MontevideoEqual Opportunity Employer
We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.