Events Coordinator
Elite Hotels
- Forest Row, East Sussex Wych Cross, East Sussex
- Permanent
- Full-time
- Strive to consistently deliver exceptional guest service and exceed client expectations.
- Represent the hotel and Elite group with utmost professionalism.
- Collaborate with the sales team to host Wedding Fairs, hotel showcases, and client showrounds (these may take place outside normal working hours)
- Experience in an events role, ideally within a luxury venue
- Excellent communication skills
- Sales focused with particular aptitude for closing and upselling
- Desire to consistently deliver exceptional guest service and exceed client expectations
- Administration & IT skills, including computer literacy and familiarity with database/booking packages
- Attention to detail, professional manner and good understanding of confidentiality issues
- Able to use initiative and remain calm under pressure
- Opera Sales & Catering experience is a bonus
- Happy and confident to work independently
- A commitment to pay above the living wage
- Generous share of the monthly Service Charge*
- Career development with accredited training providers
- Enhanced holiday programme & reward scheme for long service
- Employee Assistance Programme - Hospitality Action
- Meals provided by our talented kitchen team whilst at work
- We have plenty of free parking
- Generous 'Refer a Friend' bounty incentive
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels - where you are treated like a guest no matter who you are!