Senior Professional Services Consultant - APJ (based in Singapore or Australia)
Infoblox
- Sydney, NSW
- Permanent
- Full-time
- Understand customer business requirements and pain pain-points, and be able to translate them into actionable implementation projects
- Lead customers to Infoblox product adoption as quickly as possible by configuring and deploying Infoblox products, working closely with customer teams
- Create project technical documentation
- Perform upgrades/refreshes for customer environments
- Mentor implementation partners, including technical knowledge transfer
- Execute on the Professional Services go-to-market (GTM) strategy across the APJ region to drive new and existing qualified business opportunities and maximize new sales and cross-sell opportunities
- Contribute to the Professional Services knowledge base
- Bachelor's degree in Computer Science/Engineering or equivalent
- 8+ years of experience in professional services delivery and consulting; Infoblox, BlueCat, or security networks experience is a plus
- Experience working in a SaaS networking and/or security is a plus
- Excellent communication skills, influencing skills, and the ability to present at internal and external meetings
- Ability to communicate with management on recommendations and best practices
- A customer-centric mindset, and the willingness to take the initiative to do the right thing for the customer
- Good technical knowledge of security concepts and implementations/products is an added advantage
- Ability to travel up to 40%
- Work closely with Infoblox customers to implement our solutions
- Complete and attain significant progress in certification for Infoblox products
- Meet metrics for utilization and customer satisfaction
- Be a primary technical resource for Infoblox products for implementation and consulting
- Enable a core group of implementation partners in the APJ region to deliver Infoblox services
- Be a subject matter expert for Infoblox NIOS, BloxOne DDI, and BloxOne Threat Defense
- Be an expert in the full lifecycle of Infoblox Standard Migration Methodology