Customer Integration Specialist

Posti Group

Helsinki
Vakituinen
Täyspäiväinen

18 päivää sitten

We handle and deliver the logistics of nearly everything – e-commerce parcels, heavy freight items, postcards or love letters – on your terms! Posti is evolving and its transformation is built by a diverse pool of professionals from postal employees to artificial intelligence experts. In a big company, the range of possibilities is huge. Make Posti your next big opportunity – join us to create the future Posti!Would you be our new Customer Integration Specialist?In this role, you will be a key player in Posti’s digital transformation where customer integrations will be in the heart of our core business. You will also ensure that internal stakeholders such as Customer service, Customer Success Management, Operations and Sales are supported smoothly.As a Customer Integration Specialist, you will become a part of a dynamic and energetic eCD Order Management & Integrations LogEdi team. Being in the same team as other Order management teams, we are able to provide direct support for ongoing customer implementations as well as further developing our customers’ existing integrations.Your responsibilities will include:

Integration deployment and support to our customers
Steering the integration work done by internal resources and by subcontractors
Define required data transformations and mappings
Defining and maintaining message layouts
Participating customer implementations by providing ICT expertise
Working with plugin development and support
Working closely with the Customer Success Management team members to integrate ICT development closer to the business development in order to provide more value to customers

Would this be you?

Applicable education (ICT or logistics) or equal knowledge via work experience
Understanding of logistics processes, ecosystems and related IT systems
Knowledge and hands-on experience in working with integration implementations
Hands-on experience in applying some messaging standards like REST, JSON or XML
Experience in designing or developing APIs
Customer-oriented and problem-solving mindset is close to your heart
Ability to work both as a member of a team but also achieve results working independently
Willingness for continuous learning and skill development
You are fluent in Finnish and English both written and spoken

What do we offer you? You will have a unique opportunity to join to view point in a company that affects the daily lives of millions of people. Posti will give you a great opportunity to develop your career and expertise. We value diversity, equity, and inclusion in our work community. We encourage applicants of different ages and genders, as well as persons belonging to linguistic, cultural, or other minorities to apply. We offer E-Passi culture, sport, commuting benefits and an excellent gym, equipment of your own choice, performance-based bonuses and much more. Our office is located in Ilmala, Helsinki or in Tampere.For more information about this position, please contact our Technology Lead, Integrations Joose Vettenranta ( ) or LogEdi Customer Integration Specialist Tom Slup ( ).If you find this opportunity interesting, please leave your application including your salary request by 19.5.2024 via Posti’s recruitment system Workday.We look forward to hearing from you!Our common values – reliable, respectful, progressive - guide everything we do.

Posti Group

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