Customer Service Director is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Will be responsible to drive a high-touch, innovative culture and help move healthcare forward.Responsible for strategic oversight and leadership direction within the Customer Service function.Qualifications12+ years of relevant experienceExperienced in lifting and shifting new processesAt least a Bachelor's degree graduateMust have had experience managing Manager levelWhat is expected of you and others at this levelProvides leadership to managers and experienced professional staff; may also manage front line supervisorsManages an organizational budgetDevelops and implements policies and procedures to achieve organizational goalsAssists in the development of functional strategyDecisions have an extended impact on work processes, outcomes, and customersInteracts with internal and/or external leaders, including senior managementPersuades others into agreement in sensitive situations while maintaining positive relationships and staying resilient to changesCandidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.To read and review this privacy notice click
