Executive Housekeeper - Dorsett Kai Tak (Pre-opening)

Dorsett Hospitality International

  • 九龍城區九龍城
  • 長期
  • 全職
  • 23天前
Dorsett Hospitality International is one of Asia’s fastest-growing hotel groups. As a Hong Kong hospitality brand, we are proud to have an international footprint in 23 major cities worldwide with a total of 53 properties with our strategic partners TWH and AGORA Hospitality Group, including Dorsett Hospitality International’s 4 core brands: Dorsett Hotels, Dao by Dorsett, d.Collection, and Silka, each with their own distinct identity and offerings to cater to diverse travel needs. Since the group’s establishment in Hong Kong in January 2007, we have expanded with hotels across China, Malaysia, Singapore, Japan, Australia, the United Kingdom, and Continental Europe; more properties are planned in the development pipeline.Job Responsibilities:
  • Oversee and coordinate all housekeeping activities, including cleaning, maintenance, and inventory management, to ensure the highest standards of cleanliness and guest satisfaction
  • Develop and implement cleaning schedules, procedures, and quality control measures to maintain cleanliness and hygiene throughout the hotel's guest rooms, public areas, and back-ofhouse areas
  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeeping supervisors, and laundry attendants
  • Provide ongoing training and development opportunities to ensure that team members are equipped with the necessary skills and knowledge to perform their duties effectively
  • Conduct regular performance evaluations and provide feedback and coaching to maintain high levels of performance and morale within the housekeeping team
  • Manage inventory levels for housekeeping supplies, linens, and guest amenities to ensure adequate stock levels while minimizing waste and controlling costs
  • Establish relationships with suppliers and negotiate contracts to secure competitive pricing and favorable terms for purchasing housekeeping supplies and equipment
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and compliance with brand standards and regulatory requirements
  • Address any deficiencies or issues identified during inspections promptly and implement corrective actions as needed to maintain quality standards
  • Ensure compliance with health, safety, and sanitation regulations, including OSHA standards and local health department requirements
  • Implement and enforce safety protocols and procedures to prevent accidents, injuries, and the spread of infectious diseases
  • Respond promptly and professionally to guest requests, inquiries, and complaints related to housekeeping services
  • Maintain open communication channels with other departments, such as front office, maintenance, and food and beverage, to coordinate guest requests and ensure a seamless guest experience
  • Develop and manage the housekeeping department budget, including labor costs, supplies, and equipment expenses
  • Monitor expenses and implement cost-saving initiatives to maximize efficiency and profitability while maintaining service quality standards
Job Requirements:
  • Proven experience in housekeeping management or related roles within the hospitality industry
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team of employees
  • Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Knowledge of housekeeping procedures, cleaning techniques, and equipment used in hotel operations
  • Familiarity with health, safety, and sanitation regulations, including OSHA standards and local health department requirements
  • Proficiency in housekeeping software systems and Microsoft Office applications
  • Flexibility to work non-traditional hours, including weekends and holidays, as needed to oversee housekeeping operations and support team members
We offer attractive compensation package to the right candidate. Interested parties please apply with full resume, present and expected salary to Human Resources Department by email to [email redacted, apply via Company website]For more information, please visit our career portal http://dorsettcareer.com/We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected is for recruitment purpose only. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.

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