Executive Housekeeper - Dorsett Kai Tak (Pre-opening)
Dorsett Hospitality International
- 九龍城區九龍城
- 長期
- 全職
- Oversee and coordinate all housekeeping activities, including cleaning, maintenance, and inventory management, to ensure the highest standards of cleanliness and guest satisfaction
- Develop and implement cleaning schedules, procedures, and quality control measures to maintain cleanliness and hygiene throughout the hotel's guest rooms, public areas, and back-ofhouse areas
- Recruit, train, and supervise housekeeping staff, including room attendants, housekeeping supervisors, and laundry attendants
- Provide ongoing training and development opportunities to ensure that team members are equipped with the necessary skills and knowledge to perform their duties effectively
- Conduct regular performance evaluations and provide feedback and coaching to maintain high levels of performance and morale within the housekeeping team
- Manage inventory levels for housekeeping supplies, linens, and guest amenities to ensure adequate stock levels while minimizing waste and controlling costs
- Establish relationships with suppliers and negotiate contracts to secure competitive pricing and favorable terms for purchasing housekeeping supplies and equipment
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and compliance with brand standards and regulatory requirements
- Address any deficiencies or issues identified during inspections promptly and implement corrective actions as needed to maintain quality standards
- Ensure compliance with health, safety, and sanitation regulations, including OSHA standards and local health department requirements
- Implement and enforce safety protocols and procedures to prevent accidents, injuries, and the spread of infectious diseases
- Respond promptly and professionally to guest requests, inquiries, and complaints related to housekeeping services
- Maintain open communication channels with other departments, such as front office, maintenance, and food and beverage, to coordinate guest requests and ensure a seamless guest experience
- Develop and manage the housekeeping department budget, including labor costs, supplies, and equipment expenses
- Monitor expenses and implement cost-saving initiatives to maximize efficiency and profitability while maintaining service quality standards
- Proven experience in housekeeping management or related roles within the hospitality industry
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team of employees
- Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment
- Knowledge of housekeeping procedures, cleaning techniques, and equipment used in hotel operations
- Familiarity with health, safety, and sanitation regulations, including OSHA standards and local health department requirements
- Proficiency in housekeeping software systems and Microsoft Office applications
- Flexibility to work non-traditional hours, including weekends and holidays, as needed to oversee housekeeping operations and support team members
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