Retail Sales Advisor
DFS
- Birmingham Northern Ireland
- Permanent
- Part-time
- Warmly greet customers and engage with them in a friendly and professional manner
- Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa
- Maintain thorough knowledge of DFS products, their features, benefits and cost
- Completing customer orders via an Apple Ipad & completing finance applications
- Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer
- Represent DFS values and those of our brand partners in everything that you do
- You have a natural flair for engaging with customers and thrive in a customer facing role
- You're confident to proactively approach customers and discuss their needs
- You're able to build positive relationships within the store
- You're motivated by targets and KPI's
- You've got a dedicated work ethic and want to be recognised and rewarded for it
- You want to work in a team environment where everyone is welcome and you can have fun
- You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications
- You have a willingness to learn and a positive and friendly attitude
- Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month
- Progression and Development opportunities to grow your skills
- A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell)
- Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year!
- Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member
- Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more.
- Discounted Gym and Cinema memberships to help you unwind
- Group Pension Scheme
- Group Sharesave Scheme
- Life Assurance & Company Sick Pay
- Full comprehensive training
- Paid days to volunteer each year