No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine appearance of the hotel, the bright light bulbs in their room, and the sparkling swimming pool. They will know you genuinely care about the quality of their stay when everything is in working order.Our Maintenance team makes a difference by:A warm, people-oriented demeanorA team-first attitudeA knack for problem-solvingAs Maintenance Manager, you will:Maintain a friendly, cheerful, and courteous demeanor at all timesRespond and attend to guests' repair requestsCommunicate with guests/customers to resolve maintenance issuesPerform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs, and assembling bed framesVisually inspect tools, equipment, or machinesDisplay above-average engineering operations skills and strong general mechanical abilityDisplay basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, carpentry and finish skills, kitchen equipment, energy conservation, and/or general buildingPerform all surface preparation, painting, minor drywall, and wood trim repair, light bulb and A/C filter replacement, and complete thorough clean-up of painting or repair areaInspecting and repairing grout and caulkingMaintain pool, chemicals, and pool equipmentTest, troubleshoot, and perform basic repair on all types of equipment (i.e. plunge toilets, change toilet seats, and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties.Use the Lockout/Tagout system before performing maintenance workFollow company safety and security policies and procedures; report accidents injuries and unsafe work conditionsProtect company assetsDevelop relationships with all departments and communicate regularlyTo be successful in this role, you need a professional demeanor, and a welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate a desire to understand others. Have natural instincts for problem-solving. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to concerns of other employees. Clean professional appearance.This role requires standing for long periods of time, or an entire shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state or local laws.If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
