Senior Engagement and Communications Manager
Mace Group
- Birmingham
- Permanent
- Full-time
- Develops and gets acceptance from HS2 for a Local Area Engagement Plan (LAEP) and ensuring that it is updated on a quarterly basis (3 month lookahead).
- With the SEE lead develops and gets acceptance from HS2 for the project community investment plan in accordance with WI2400 and ensuring that it is updated on a quarterly basis.
- Establishes and oversees process for issuing Advance Notification Letters (ANLs) in line with HS2 standards and processes.
- Establishes and oversees process for small claims scheme in line with HS2 standards and processes.
- Manages the MDJV input into the management and resourcing of the HS2 visitor centre (including resourcing arrangements) and oversee the co-ordination of any VIP visits.
- Manages the MDJV public enquiries with HS2 helpdesk, ensuring all enquiries are manged within process and agreed timescales
- Day to day point of contact for independent construction and residents commissioner.
- Registers the MDJV site with the Considerate Constructors Scheme (CCS) and manage all reporting and subsequent inspections.
- Ensures that reporting on all community and engagement activities is provided to HS2 through agreed processes to deadline.
- Periodically updates the community process in project quality management system.
- Ensures that the stakeholder record management system is regularly updated and provides a clear summary of current discussions with external stakeholders.
- Until the communications manager role is filled write copy for communications including e/bulletins, newsletters and organise and participate in community meetings to update on progress and issues.
- Works with EDI lead in promoting fairness, dignity and respect on the project and the SEE lead to ensure that stakeholders are engaged with and involved in SEE initiatives.
- Develops and maintains a stakeholder key risks and issues log to be used to report to senior leadership.
- Line manages staff.
- Ability to understand others, recognising their value and behaving accordingly.
- Values to act fairly, transparently and consistently.