Idaa Job Description (Posting). Domain: mainframe Sub Domain: IBM Data Analytic Accelerator (IDAA) Location: Offshore Level - E1/E2/E3 E3 Skills Required Installation of IDAA code Installation of Rocket Loader code Knowledge of IDAA administrative activity Pairing/unpairing an accelerator Setting up replication Adding/removing, altering keys, disabling/enabling acceleration, disabling/enabling replications, gathering stats for tables Setting up federation Knowledge of the difference between tables, shadow table, accelerator only tables, and reference tables Understanding of when queries should be accelerated Knowledge about and when to use the difference set acceleration options Understanding of the different options to copy data to the accelerators (native loads, loader, and replication) JCL Db2 Loads REXX Trouble shooting errors Data Studio (experience with IDAA and loader plugins) Skills nice to have SQL DDL Setting up Federation Handling errors The analyst will need to be able to handle questions/inquiries from customers about usage of IDAA, how to connect to IDAA and how to write Loader jobs. Be able to write/trouble shoot JCL, REXX and support Db2 objects that support the environment. Attrition/Rotation - Attrition TP/FTE: FTE Interviewer 1 & Interviewer 2 - Jeff Smith, Fari Ghahramany To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. Qualification B-Tech No. of Positions 1 Skill (Primary) Data Center-Mainframe-Automation Auto req ID 1389636BR
