Enterprise Launch Advisor - Italian Speaker
WilsonHCG
- United Kingdom
- Permanent
- Full-time
- Helping merchants go live on by offering timely and tailored technical consultation (e.g. guidance on topics like data migration, 3rd party integrations, front end development, etc.)
- Helping optimise internal processes through feedback and initiatives.
- Being a constant learner by owning your own development and staying up to date with the latest Shopify product updates and industry trends.
- Being a role model in the team by always operating at a high standard, displaying integrity, and mentoring others.
- Becoming a thought leader when it comes to commerce and provide best practices to our customers.
- Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and customer trends.
- Collaborating with Launch leadership in driving continuous improvements to ensure successful launches and set merchants up for long term success.
- Travel for customer on-site visits and events will be expected in the range of 10%.
- Full professional proficiency in English and Italian
- Excellent web API knowledge and client-side development experience
- Experience with application ecosystems and integrating 3rd party technologies.
- Solid understanding of Cloud-based technologies and SaaS fundamentals
- Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on.
- Agile project management experience
- Deep commerce knowledge of European and international markets
- Excellent time management and prioritisation
- Excellent communication skills including great video conference presence.
- Previous experience providing technical consulting for ecommerce businesses
- Experience with migrating large or complex data sets
- Understanding of technical strategy for operating and growing a commerce business
- Familiarity with version control systems and development environments
- Development experience (HTML, CSS, Ruby, JavaScript, etc.)
- Educating merchants on optimal online store setup and technical stack