Medical Assistant, In-Clinic Care - New York, NY
Eden Health
- New York City, NY
- $53,600-58,960 per year
- Permanent
- Full-time
- Master the Eden Health care model and ecosystem, fostering strong and lasting patient relationships.
- Adhere to and uphold Eden Health and Clinic Care standard operating procedures, workflows, and service philosophy. Maintain clinical etiquette, acumen, and professionalism.
- Support the Clinical Care Team and Clinic Supervisor in executing and reporting on district-specific workplace care events. Maintain cleanliness and accuracy of inventory space and count.
- Assist patients with scheduling appointments, updating insurance records, check-in/out processes, and completion of consents and intake forms.
- Collect vital patient health history and assist in completing charts using various data sources and clinical tools.
- Perform standard Medical Assistant clinical competencies, including:
- Obtaining, documenting, and reporting accurate vital signs.
- Conducting point-of-care tests such as urine dip, COVID, strep, monospot, flu, fingerstick glucose, pregnancy test, BV, and Trichomonas test.
- Quality control of point-of-care tests.
- Phlebotomy and lab collection, including blood separation.
- Administering vaccinations (where applicable).
- Conducting Electrocardiogram (EKG) tests.
- Providing patient education on topics such as blood pressure monitoring and glucometer usage.
- Performing wound care, including suture removal, steri-strip application, and liquid bandaid.
- Coordinate care by conducting patient outreach, facilitating referrals, retrieving external medical records, following up with labs and patients on results, submitting Prior Authorizations and maintaining an accurate and up-to-date EMR.
- Consistently adhere to and demonstrate knowledge of HIPAA, OSHA policy, and AAMA regulations and guidelines.
- Follow emergency, excursion, and adverse event protocols.
- Communicate and collaborate with third-party vendors, including laboratories, medical suppliers, linen vendors, and medical waste services.
- Support mobile care and virtual care teams with equivalent Medical Assistant responsibilities as needed.
- Desire to be part of a fast-paced startup environment, utilizing technology to deliver exceptional clinical experiences and collaborate with providers, virtual dyads, and other medical assistants as part of a cohesive team.
- 1-3 years of in-person medical office experience, operations associate, or other clinical-related experiences.
- 2-3 years of customer-facing service experience within a medical clinic or similar setting, including clinical and administrative support.
- 1-2 years of inventory management experience.
- Experience in maintaining patient records and documentation.
- 1+ years of experience performing clinical point-of-care services (listed in Responsibilities section).
- CPR/BLS Certification required at the time of hire, along with other state-mandated medical assistant certifications, or willingness to become certified/registered.
- Practical understanding of medical, insurance, and medication terminology, HIPAA policies, medical malpractice, and informed consent
- Knowledge of Quest and Labcorp testing supplies and lab procedures.
- Enthusiasm for delivering excellent customer service and providing five-star patient experiences.
- Excellent verbal and written communication, attention to detail, and sense of urgency
- Proficiency with modern EMRs (Athena is a bonus), apple and iOS hardware and operating systems, and familiarity with google suite
- Flexibility to travel within a district and work shifts between the hours of 7:30 AM - 7:30 PM.
- Remote first company and culture
- Series C Healthtech startup with a mission-driven team that's passionate about helping every person have a relationship with a trusted healthcare provider
- Competitive salary and equity compensation package
- Medical, dental, and vision insurance and commuter benefits
- Learning and development budgets to help you grow and bond with your team
- Positive, inclusive, supportive culture cheering you on your journey
- Strong and quickly growing client base of America's leading employers