Quality Engineer
Illinois Tool Works
- Gallatin, TN
- Permanent
- Full-time
- Ensures that all Quality related activities are carried out in a consistent and safe manner. Responsible to address any unsafe or non-environmentally friendly practices by any employee that is witnessed in any area on throughout the manufacturing floor or in the office areas.
- Owner of all customer responses and activities for the assigned commodity; this includes but is not limited to:
- Accessing customer specific web portals for data collection or reporting as required
- Visits to customer locations and or suppliers as required
- Coordinating of Customer returns of non-conforming product
- Coordination of containment, sort, and rework activities both internal & external that minimize costs and assure effectiveness
- Assuring customer issues and communications are timely and resolved expediently with robust corrective and preventive actions
- Maintaining and publishing specified customer and plant metrics
- Effectively supports and understands the ITW Product Development System (APQP-NPD) and overall launch responsibility. Responsible to complete on time all deliverables assigned to the Quality Engineer and support program Gate reviews. QE deliverables includes ownership for the PFMEA, Control Plan, Production Validation Plan (PVP), Process Capability Studies, Gage/Test Equipment planning, tryout, and qualification.
- Responsible for creating work instructions, responsible to control processes, PFMEA, control plans, gauge instructions, Inspection Instruction standard sheets.
- Champion problem solving and root cause analysis activities with production, suppliers, and customers to eliminate recurrences of non-conformances
- Participate on the internal audit teams (TS16949, LPA, 5s)
- Help drive quality continuous improvement activities/processes to reach the “Zero Defect” mentality within the automotive industry.
- Minimum 3 years of experience in relevant manufacturing processes and automotive industry preferably Tier 1
- Successful experience within a Tier 1 or 2 Automotive Supplier manufacturing facility
- Advanced knowledge of Automotive OEM quality standards, systems, tools and processes
- Successful Product Launch / Production Start-up experience including documentation, testing, data collection, and reporting
- Experience supporting the APQP- PPAP process to successful conclusion.
- Working knowledge of ISO/TS16949 requirements
- Bachelor's degree in an Engineering Discipline or equivalent/relevant experience
- Certified Quality Engineer (CQE) or equivalent is preferred
- Metallurgist certification or equivalent experience preferred.
- Advanced computer skills using Microsoft Office, SPC, Technical Drawings (GD&T)
- Strong problem-solving skills
- Exemplify and embody the ITW Leadership expectations
- Able to thrive and collaborate in a decentralized and entrepreneurial culture
- Able to take a high level of accountability and ownership for personal and company performance
- Able to communicate both verbal and written with clarity and simplicity
- Exemplifies a strategic-thinking approach and process to product management
- Able to make decisions and use critical thinking and analytical approaches when weighing options