Team Leader (German speaking) - Pécs
Randstad
- Pécs, Baranya
- Állandó
- Teljes munkaidő
Coach and mentor team members to improve their performance and achieve their goals.
Organize daily operations, including shifts, work plans, activities, and other related tasks.
Use problem-solving skills to address customer issues and provide effective solutions.
Analyze data and use it to improve team performance and customer satisfaction.
Optimize processes to improve operational excellence and efficiency.
Collaborate with other departments to ensure a seamless customer experienceElvárások / RequirementsYour profile:2-3 years of leadership experience in a customer support organization
Strong problem-solving skills with a structured mindset.
Process affinity and the ability to optimize processes in the sense of focusing on operational excellence.
Ability to transform data into actions.
Solid German and English language skills.
Good communication and interpersonal skills.
Coaching/mentoring skills for team membersAmit nyújtunk / Benefitscompetitive salary and benefit package
supportive and welcoming community
people- and pet friendly work environment
flexible work arrangement: 2 days in the office and 3 home office days per week
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