CE Consultant
Hitachi
- Paris
- CDI
- Temps-plein
- Implement and deploy Microsoft Dynamics 365 for CE
- Analyse front office processes (sales, marketing and customer service) to identify opportunities for improvement
- Gather and understand client functional requirements
- Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics 365 for CE
- Configure the application to meet a client's requirements using the Microsoft Dynamics 365 for CE Customization Tool, Workflow Tool, or SDK
- Identify creative workarounds to meet requirements without the development of custom code
- Understand the functional capabilities and limitations for out of the box functionality as well as custom code
- Create technical specifications
- Design and integrate business processes and data flows between CRM applications and
- other applications, such as back office/ERP applications
- Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
- Develop high level project work plans
- Provide technical support to existing CRM clients
- Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltd's Quality Management Policy.
- CRM forms, screens, views, workflows and reports development
- Programming languages - C#, VB.net, ASP.NET, HTML, JavaScript, VSTO, Silverlight
- Architect / design CRM system, related customizations, portals, and reports
- CRM development or integration best practices
- Technical specifications documentation
- Data migration and integration mappings using SQL Integration Services, Scribe or Web Services
- SQL Reporting Services
- SharePoint Services