Kuala Lumpur
: Adherence to all SLA parameters for incident manager of all sites The average resolution capability per site Average SLA... recommendations on process and technical improvements Continuously fine-tune and improve the incident management process Define in...
September 5
Orange - Kuala Lumpur
throughout the scope of the "incident manager" service. Validate and classify the change request according to its complexity... from incident management, problem management, release management, or continuity management. Will be the customer's privileged...
August 29
Scicom - Kuala Lumpur
of contact to facilitates, develops, enhance and maintains the overall Incident Management process that is compliant to ITIL, and works... with other team leads when process deficiencies or improvements are identified. Responsibilities: Expert knowledge in Incident...
August 30
PAMB | Manager, Risk & Incidents Management
Kuala Lumpur
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and part...
September 14
PAMB | Manager, Risk & Incidents Management
Prudential - Kuala Lumpur
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and part...
July 3