Customer Service Advisor - German Speaking, Newport, Wales
Berry Recruitment
- Newport
- £24,000-27,500 per year
- Permanent
- Full-time
- Handling inbound calls and emails from customers with professionalism and empathy.
- Resolving queries, complaints, and requests promptly and efficiently.
- Providing accurate information about our products/services.
- Building strong relationships with customers to ensure their satisfaction.
- Collaborating with other team members to improve processes and enhance customer experiences.
- A fluent and full understanding of the German language
- Excellent communication skills (both written and verbal).
- A positive attitude and a genuine desire to help customers.
- Strong problem-solving abilities.
- Proficiency in using computer systems and software.
- Previous experience in a customer service role is preferred but not essential.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and inclusive work environment.
- Flexible working hours.