Account Manager, Rewards Services
Willis Towers Watson
- Amstelveen, Noord-Holland
- Vast
- Voltijds
- Managing and expanding prospects and existing client relationships.
- Assisting in various aspects of the survey operations and marketing.
- Delivering rewards-based project work such as salary structure development, compensation and benefits reviews and pay assessments.
- Supporting new and existing clients with compensation survey participation and an optimal overall experience.
- Growing database participation and data robustness by maintaining close relationships with clients and networks, and supporting industry product leaders
- Selling industry and country focused compensation/benchmark reports or other insights available in our portfolio. Ensuring effective contracting
- Building and maintaining client relationships, ensuring expectations are consistently met.
- Conducting and supporting client presentations and events
- Providing clients with pay assessment of roles.
- Supporting the generation of new business as part of the broader team and ensuring effective contracting
- Supporting compensation survey marketing, sales, and prospecting activities
- Providing project support to senior colleagues by researching, analyzing data, drafting reports and attending meetings.
- Good client relationship management skills with a dedication to quality and customer service
- Demonstrate natural ease and effectiveness when dealing with clients/colleagues at various levels of seniority.
- First-hand experience in compensation data management and/or survey operations is an advantage.
- To be self-sufficient and manage own workload, asking for support as needed. Independently handling routine client queries
- To be a good team player and support WTW’s ambition to be a safe, fair and inclusive place to work
- Good organizational skills; planning and organizing work efficiently, managing multiple priorities.
- Experience in data management (gained through the management of an HR system or pay review processes or similar) or experience through survey or compensation consulting.
- Being numerate with good data analysis and interpretation skills
- Good practical experience with MS Excel and PowerPoint
- Bachelor Degree in a numerate discipline or equivalent experience
- Fluent in English, other languages are a plus. Excellent written and oral communication skills in English