Head of Sales
ABC Worldwide
- Johannesburg, Gauteng
- Permanent
- Full-time
To effectively manage the sales operational areas in terms of people, resource allocation, budgeting, systems, and processes to ensure achievement of strategic objectives and targets.Requirements
- Bachelor’s Degree / Advanced Diploma relevant to Industry
- At least 5 years' experience at a middle management level, specifically in a short- term insurance sales environment
- Leadership or Management studies/ qualification advantageous
- FAIS representative (Must have completed all relevant RE exams)
- 18 CPD (Continuous Professional Development) points
- Set operational strategy in conjunction with Executive of Sales, Services and Distribution
- Implement, drive, measure, monitor and achieve strategic objectives and targets
- Increase sales revenue by achieving or surpassing sales targets and quotas. This might involve identifying new sales opportunities, penetrating existing markets, and expanding into new markets.
- Effective use of Management Information to manage the Sales Operational areas and to identify opportunities, risks, trends and possible areas of cost savings and efficiency improvements
- Identify potential risks and challenges that could impact sales performance, such as changes in market conditions, competitive pressures, or regulatory issues.
- Manage the Sales Operational areas within the regulatory environment (Treating Customer Fairly, FAIS Act, Short Term Insurance Act, Policy Protection Rules etc.)
- Continuously improve sales processes to increase efficiency and effectiveness. This could involve streamlining sales workflows, implementing sales automation tools, and analyzing sales data to identify areas for improvement
- Leading and developing staff to ensure high levels of productivity and performance
- Ensure a high level of staff morale
- Pay for Performance Models in place in the areas where it is applicable and regular review of the appropriateness and effectiveness of such a model together with the Actuarial team.
- Problem solving assistance provided to staff within a reasonable time-frame
- Monitoring of effective communication processes in place
- Strengthen relationships with existing customers to drive repeat business and customer loyalty. This might involve implementing customer relationship management (CRM) systems, establishing customer feedback mechanisms, and providing exceptional customer service.
- Development of Department budgets in line with strategic vision
- IDU budget monitored monthly and variances in budget questioned and evaluated