Systems MES Administrator, PROMIS
Tower Semiconductor
- San Antonio, TX
- Permanent
- Full-time
Tower Semiconductor is a global specialty foundry leader! We specialize in manufacturing analog integrated circuits for more than 300 customers worldwide in growing markets such as automotive, medical, industrial, consumer and aerospace and defense, among others.Job DescriptionThe Software Engineer will interface with multiple departments including Operations, Planning and Quality Control to document business processes, functional specification design, configuration, testing, and implementing complex manufacturing processing routes for a high-volume semiconductor manufacturer including multiple wafer fabs and assembly / test operations. Coordinates with peers and team members and is responsible support of project management, analysis, design, development, and implementation of MES solutions. This position will also be responsible for coordination and support of developing, evaluating, and implementing changes in configuration and software modeling that meet both functional and technical requirements. This individual will be the first point of escalation for any customer support and IT related request for the manufacturing execution system at assigned sites in addition to supporting other locations as needed.This Job Is For You If
- Support MES system administration, data analysis in a high-volume manufacturing environment.
- Primary focus including system configuration of MES table updates, SPC, data extraction, standard / custom reporting interfaces and 3rd party GUI support for multiple sites.
- Work with 3rd party vendors and internal resources to monitor system performance including regular maintenance to ensure high system availability and performance.
- Support the manufacturing, engineering and quality departmental requirements to ensure high customer satisfaction.
- Assist with system upgrades to new software revisions; ensure system integrity through proper planning and system testing.
- Provide high level training / support for users on process route building, standard reporting, data extraction and 3rd party MES reporting software.
- Support the creation of data collection operations and statistical process control (SPC) charts.
- Support / monitor ERP-MES interfaces including gateways and interface tables for all sites.
- Administrate system configuration changes, new features modeling, testing and deployment with the MES and existing systems that support operations. Monitor user requests and propose solutions.
- When required support global initiatives that address common requirements and best practices are used.
- Monitors systems issues and coordinates with IT infrastructure and client services resolution of application problems
- Bachelor's Degree in Computer Engineering, Computer Science, Information Technology or related field or equivalent experience
- Must have 3 years of applicable IT / PROMIS / Industry experience
- Demonstrates strong customer service focus, analytical, problem solving and teamwork abilities
- Hands on experience PROMIS MES system end-user experience
- Ability to work across multiple time zones
- Excellent oral and written communications skills
- Ability to multitask and manage multiple tasks simultaneously
- Ability to use a wide degree of creativity and latitude to think differently, challenge conventional wisdom, and drive new best practices
- Proficiency in the use of the Microsoft Office suite of applications
- Ability to interact effectively with all levels of the organization with sensitivity to cultural diversity
- Independent follow-through ability and keen attention to details
- Requires the ability to respond to MES problems that occur outside of business hours including evenings and weekends