Customer Support Engineer
ACS Performance
- Hailsham, East Sussex
- Permanent
- Full-time
- Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical support and quotations
- Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media?
- Sales Promotion: Creating and supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels
- Product Management: Receiving and interpreting the voice of the customer and conducting competitive analysis??
- Developing strong relationships, building business opportunities and working with the other members of the sales team
- Minimum of 3 years' experience in a technical role with customer interaction.
- A Bachelors in Science, Mechanical Engineering or relevant professional experience.
- Experience/confident in delivering technical presentations explaining products and services.
- Fluent English is required, other languages are desirable.
- Full driver's license.