Audi Sales Executive
Sinclair Group
- Swansea
- Permanent
- Full-time
- Respond to queries from new and existing customers relating to new and used vehicle sales
- Guide customers through their purchase, providing outstanding customer service as the face of both Sinclair and the Mercedes Benz brand.
- Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras
- Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
- Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
- Manage the vehicle handover process, ensuring compliance with process
- Adhere to Sinclair Group's and industry regulations relating to the sale of vehicles, finance and insurance.
- Influencing skills, with the ability and confidence to convert enquiries into sales
- Brilliant customer service experience, to build long term relationships
- Fantastic listening skills to understand customer requirements and needs
- A willingness to learn and develop your product knowledge
- Professionalism, with a commitment to adhere to process and procedure
- Individuals who demonstrate the Sinclair Values of Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity.
- 30 days annual leave per year (including bank holidays) that will increase with length of service
- Birthday day off
- High earning potential through commission or bonus
- Manufacturing specific training along with inhouse training
- Contributory Pension Scheme
- Staff discounted parts and servicing plus a free MOT every year
- Recognition of length of service at 5,10,20,30 & 40 years anniversary
- Life Assurance (death in service benefit) *
- Staff Car Scheme*
- Colleague Referral Scheme / Customer Referral Schemes
- Cycle to Work Scheme
- Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
- Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group
- Free onsite parking