Express Service Advisor
Romeoville Toyota
- Romeoville, IL
- Permanent
- Full-time
- Meet and greet service customers promptly in a professional and courteous manner.
- Assist the Service Advisors and provide administrative assistance as needed.
- Liaison between the service, sales and parts department.
- Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
- Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
- Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
- Attend service meetings and training sessions as required.
- Follow all company policies and procedures.
- Performs other duties as assigned.
- No experience necessary.
- Service or hospitality industry experience a PLUS!
- Automotive experience a PLUS!
- Must be able to work weekends.
- Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude.
- Must have the drive, passion and confidence to be successful.
- A desire and ability to work in a performance and process driven environment.
- Excellent customer satisfaction skills.
- Professional appearance and work ethic.
- Self-starter and self-motivator.
- Bilingual a PLUS!
- Confidence in your ability to be successful.
- Great attitude with high-energy.
- Ability to work well in a process driven environment.
- Outstanding communication skills in both verbal and written.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance