Operations Manager

Accurx

  • London
  • £45,000-60,000 per year
  • Permanent
  • Full-time
  • 1 month ago
How you'll be contributing to Accurx as an Operations Manager...With 98% of GP practices and 68% of hospitals using some part of Accurx every week, we've been able to spot problems, build and release great products, and see the direct impact you get when you remove admin and other blockers from communication in the NHS.We're currently growing our reach in secondary and community care, but embedding our software in teams requires extensive behaviour change and therefore hands on transformation support. In this role, you will work very closely with services and senior teams at Trusts to manage change management projects, helping to embed our software into their ways of working, and contributing to more efficient and productive patient pathways.Your day to day tasks, if you choose to accept this mission 🤝...
  • Independently scope, manage and deliver end-to-end, high-value projects of work that span multiple cycles.
  • Build strong, productive relationships both with internal Accufolk and external stakeholders, such that you become an influential and trusted adviser / thought partner.
  • Analyse trust performance datasets and Accurx usage data to drive insights and help to set upcoming priorities and next steps.
  • Gather feedback and learnings from users, prioritise these and use this to influence product decisions and roadmaps.
  • Run change management initiatives with Acute or Community Trusts and services on the ground to embed digital ways of working.
  • Collaborate with multiple internal functions such as Clinical, Business Development, and Customer Success to drive pilots and Trust relationships forward.
  • Be an enthusiastic and supportive member of the wider Ops team.
What the team say ..."This is a really exciting time to join Accurx and our Operations team as we grow and expand into secondary and community care. You'll be working directly with hospital teams to implement Accurx and embed it into their ways of working. You'll be driving meaningful, tangible change which delivers a better experience and better outcomes for NHS staff and patients!" Lucy Butterworth - Operations ManagerIf you want to hear from some of our Accufolk about what it's like to work for us, take a look at a video from our !🤩We'd really like to hear from you, if...
  • You have experience in an operations, projects or growth role, gained from a fast paced and ambitious environment.
  • Directly solving problems and making a graph go up makes you tick!
  • You're used to being accountable; you're transparent with the metrics you set and have been open when ambitious projects haven't gone to plan.
  • You're an exceptional communicator, tailoring the level of detail to the person you're talking to - this ranges from our most senior buyers, to the doctors, nurses and administrators who use our products on a daily basis, and all of the Accurx folk from the top of the business to individuals delivering the work.
  • You're confident working with numbers and Excel. Ideally you also have some experience with SQL & BI tools like PowerBI/ Tableau/ MixPanel (or you've built loads of dashboards in Excel or similar products).
  • You're competent in telling compelling stories and making evidence-based plans based on the insights you uncover.
  • You can plan, prioritise and communicate (the good, the bad and the risky) well, particularly in relation to highly-complex workstreams with different stakeholders across the organisation
  • You're mission-driven: you care about positively impacting the lives of millions
  • You're always collaborating: you place team success over personal success and you enjoy working in an open, collaborative environment.
  • You demonstrate responsible ownership: when you see something not working, you'll flag it and be part of the solution
  • You seek continuous improvement: you're always developing new skills and insights, while exploring ways to do things better
  • You're mindful of balance: you're conscious of your own health and that of others. You think carefully about how best to focus your efforts, knowing when to push yourself to reach a goal.
What can we offer you? 🤔💰 £45,000 - £60,000 salary + the value of £31,500 share options🤝 Access to - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.🏢 We are office first, all accuFolk come to our in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy .📚 Allocated annual learning & development budget🐣 Enhanced parental leave policy🙏 Prayer, meditation and breastfeeding room🗣 In house therapists available daily🌴 Working abroad policy👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!...And much .Like the sound of this role and want to know more about the company? Here's more about us...We're a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.We're passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help.Head over to our main to find out more about the team and our . You can also find out more about us on , and & .Our channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.Diversity & InclusionAccurx is committed to being an inclusive employer - you can find out more about this commitment . As part of this, we're glad to accommodate candidates who need .We've officially been accredited as a flexible workplace by . 🙌Pre-employment ScreeningAll successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process . If you'd like to ask questions before you apply please email .Apply for this Job
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First Name *Last Name *Email *Phone *Resume/CV *Drop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)Cover LetterDrop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)Will you require visa sponsorship from Accurx to work in the UK now or in the future? *Why do you want to work at Accurx? *Please share an example of a time you have used data or analysis to solve a difficult problem. *Please tell us about a time when you have used your project management expertise to work with a cross functional team to deliver a great outcome. *How did you hear about us/this job?By clicking submit you are agreeing to our Privacy Policy. For more information please check https://www.accurx.com/privacy-policy. *Accurx Diversity & Inclusion - Voluntary Demographic QuestionsOur team needs to be diverse to encourage the right conversations and challenge how our products work and who they work for. Everyone's a patient, which means healthcare needs are diverse.We can only transform health systems if we build a team, rich with different backgrounds, opinions and personalities. We are an equal opportunities employer and a pleasant and supportive place to work. We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, transgender people, people with disabilities and individuals from Black and Minority ethnic communities.The following voluntary questions are intended to help us learn about the various identities and backgrounds of the people applying to jobs at Accurx. If you do not feel comfortable answering you can select “prefer not to say”.We appreciate these questions may be sensitive to some, please know all the information you provide us is completely secure and anonymous. No data will directly be linked to you and in no way will it impact your application.

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