Service Coordinator (1-year Contract / Convertible)
Trust Recruit
- Loyang, Singapore
- Permanent
- Full-time
- Attend to customers' enquires / complaints through phone /email/ fax and ensure that necessary actions are taken and followed through.
- Prepare and generate quotation / charges for customers, Job Order Processing (JOP).
- Liaise with sub-contractors, customers and other related authorities / parties to ensure service are completed within timeline and to customer's satisfaction.
- Sort out service reports upon completion and ensure they are well documented and uploaded to SMS system.
- Prepare service request form / SMS order for vendors / sub-contractors.
- Prepare shipping form for delivery of items to be delivered to customers.
- Reservations and bookings of air tickets
- Prepare and draw materials / parts for subcontractor or Technician / Engineer.
- Raise purchase requisition to obtain accessories, installation materials or parts which are required in the project / service jobs.
- Ensure orderly records are in order of all the work schedules and proper filing systems and documentations (for example: repair receipts, service reports, quotations, service request, etc.). Ensure all work schedule records, filing systems and documentations (For example: repair receipts, service reports, quotations, service request, etc.) are kept in order.
- Coordinate and maintain schedules for projects and service works for all the service personnel.
- Handling all equipment warranty claims.
- Perform other ad-hoc duties as assigned by the Manager.
- GCE 'N'/ 'O'/ 'A' Level with 3-4 years of related working experiences. OR
- Diploma holder probably in Business Administration with 1-2 years of related working experiences.
- Proficient in MS office.
- Good communication skills.
- Able to adapt fast pace working environment.
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore's leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore's leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950