Business Analyst

CloudPay

Makati City, Metro Manila
Permanent
Full-time

21 days ago

Are you ready to shape the future of global payroll and payment systems? CloudPay is looking for a detail-oriented Business Analyst to enhance our platform's functionality and user experience. As a pivotal member of our team, you will leverage your analytical skills and technical expertise to drive meaningful changes that improve system efficiency and user satisfaction.Key Responsibilities Requirements Gathering: Conduct in-depth analysis to align platform enhancements with strategic business objectives and user expectations.Data Analysis and Reporting: Generate insightful reports on feature adoption and user behavior to guide future development and optimize user experience.Deployment and Readiness: Prepare detailed reports to facilitate the smooth rollout of new functions, ensuring business readiness.User Interaction and Process Efficiency: Evaluate user interactions and process efficiencies, identifying deviations and recommending corrective actions to improve workflows and user experiences.Benefits Realization and Impact Analysis: Develop and present benefits realization reports, quantifying the impact of new features and assessing user impact to minimize disruption.Stakeholder Collaboration: Engage with stakeholders across the organization to communicate findings and formulate data-driven strategies.Compliance and Best Practices: Maintain continuous compliance with industry standards, applying best practices to enhance platform integrity and performance.Enterprise Analysis: Synthesize complex data from various sources to understand enterprise impacts and industry trends, facilitating informed decision-making and innovative solutions.Description What You Will Do:Gather and analyze requirements to align platform developments with both business objectives and user expectations.Utilize your proficiency in tools like Python, BI tools, and large language models to synthesize data and generate impactful insights.Craft compelling narratives to communicate findings, influence strategies, and promote cross-functional collaboration.Ensure our solutions not only meet industry standards but set new benchmarks for compliance and innovation.Who We Are Looking For:Individuals with a BA in Technical Business Administration, Information Management, or related studies.
Experienced analysts with a knack for problem-solving, proficient in diagramming tools and storytelling.
Certified professionals (IIBA preferred) who are adept at understanding and improving business processes.Analytical Thinking: Ability to interpret complex data sets and problem situations into actionable insights, crucial for effective decision-making.Communication Skills: Proficiency in articulating findings and recommendations clearly, both verbally and in writing, to diverse stakeholders.Collaboration: Ability to work effectively across various teams, fostering cooperation and facilitating group problem-solving to drive project success.Adaptability: Comfort with rapidly changing technology and business needs, demonstrating flexibility in adjusting strategies and approaches.Problem-Solving: Strong capability in approaching challenges creatively and developing innovative solutions that enhance business processes and user satisfaction.

CloudPay

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