Solutions Architect, Software Services (Remote)
Axon
- USA
- Permanent
- Full-time
Location: Remotely from the United States and ability to travel 25%
Direct Reports: N/A
- Work as a client facing member of the Software Solutions Delivery Team
- Work with a team of networking and software professionals to deliver Axon technology to public safety clients
- Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements
- Manage technical projects remotely and at client sites
- Engage with a public safety's technical and non-technical leadership to communicate project progress
- Work with account management team to ensure customer needs are being met
- Ensure the highest level of service for Axon software deployments
- Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon's products.
- Recommend deployment plans for the identified integrations that drive key outcomes for the agency.
- Work closely with product, sales, software engineers and agency technical stakeholders to understand agency goals and program outcomes.
- Leverage a library of integration templates and patterns to recommend and deploy integrations that the Integration Engineer team have built.
- Bachelor's Degree highly preferred or equivalent work experience
- 5+ years experience in analyzing and developing technical systems and software solutions
- Hands-on experience with APIs structures and systems integration (REST, SOAP)
- Minimum basic (or Intermediate) skills in; SQL, Python, and Azure Cloud tools
- Data-mapping project experience for ETL (Extract, Transform, Load)
- Familiar with cloud technologies as well as software development packages and data management tools
- Manage technical projects remotely and at client sites
- Demonstrated system-level understanding of enterprise software systems
- Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work
- Experience delivering enterprise software in a regulated environment (GovTech, HIPAA, FinTech, ISO, etc)
- Project Management experience and/or certifications (i.e. PMI Certifications)
- Willingness to join forces and drive company-wide initiatives across multiple departments
- Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment.
- Past experience deploying and implementing a Records Management System (RMS), Computer Aided Dispatch (CAD), or both, into a public safety agencies a plus.
- Enthusiasm and commitment to AXON's Mission, Core Values, and Program Mission
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information.
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices