Showroom Sales Advisor
Kelly Services
- Merstham, Surrey
- £23,000-26,000 per year
- Permanent
- Full-time
Location: SurreyWorking hours are 09.00 – 17.00 Monday to Friday and 09.30 – 17:00 on Saturdays - You will work 5 days with your days off being Sunday and a day in the week.The Role
The role will likely suit someone friendly, confident, and customer-centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements.As a Showroom Sales Advisor you will work closely alongside the showroom team to provide an exceptional service to customers to guide and deliver sales of our client’s luxury products. Day to day responsibilities include:
- Answering incoming sales calls
- Making outbound calls to our customer database
- Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Updating the CRM system with relevant client information and daily activity
- Arranging samples to be dispatched
- Welcoming customers to the showroom and building relationships with clients, ensuring a professional and friendly welcome is always received
- Maintaining a clean and tidy showroom
- Providing drinks to customers during their appointments
- Confirming showroom appointments with customers before their arrival
- Experience in a sales environment
- Experience in the luxury goods market (desirable)
- Knowledge of interiors (desirable)
- Extremely well organised and able to prioritise tasks
- Enthusiastic and hands on – this is a busy, fast-paced company
- Self-motivated with the ability to inspire those around you
- Strong customer focus
- Excellent communicator
- Minimum of 2 years sales experience
- Must have experience in using a CRM
- Familiar with Microsoft office
- Competitive salary with bonus structure
- Optional pension
- Additional leave through years of service
- Sick pay after completion of probationary period
- Free on-site parking
- Purchase additional annual leave scheme.
- Development opportunities