Casual customer service assistant
Sefton Council
- Bootle, Merseyside
- Permanent
- Full-time
- Must be able to demonstrate previous experience of dealing face to face with customers in a busy environment.
- Passion for customer care.
- Ability to multi-task and work under pressure.
- A polite telephone manner.
- Ability to communicate effectively both written and spoken.
- A team player with excellent communication and interpersonal skills.
- Greet and Book-in Customers on a computerised booking system.
- Deal with Cash transactions and office administration duties.
- Ensure a continuous availability of customer information.
- Undertake appropriate administrative, clerical, statistical and daily financial routines, and maintain all records to comply with designated requirements.
- Flexible to work additional hours if required.
- IT competent
- Previous experience in front of house, busy customer service environment preferred.