Senior Associate, Performance Management - SPX Express

• Manage day-to-day network performance; identify key bottlenecks and react quickly to resolve any issues
• Identify key risk areas to the network operation and design mitigation strategies
• Identifying opportunities in the processes, including forecast, planning, physical processes to improve cost, quality and lead time;
• Drawing up a business case about (your) ideas for improvement, with which you convince stakeholders to set up the processes differently
• Collecting data and setting up improvement processes after data analysis;
• Prepare reporting tools/templates for Key performance indicators towards internal stakeholders as well as customers
• Managing multiple stakeholders, internal and external to Shopee Xpress, to align on a single goal and direction

• 3+ years of industry experience with proven business impact, have experience in operations excellence, supply chain analysis or logistics operations is a huge plus
• Functional data analysis skills and ability to quickly extract insights
• Excellent in communication with different stakeholders, have experience in project management or operations is a plus
• Have ownership of the project, always being active to work with relevant stakeholders. Hands-on mentality, eager to take initiative on new opportunities and deliver targets.
• Strong analytical thinking, problem-solving attitude and continuous improvement mindset.
• Advanced Excel skills, PowerPoint/Slide Presentation. SQL is a plus

Shopee