Product Owner Server Hosting
Atlas Copco
- Praag Kontich, Antwerpen
- Vast
- Voltijds
Servers are managed by different parties (regional delivery teams, hosting partners, and local IT).
Atlas Copco looks into simplifying the hosting landscape.Job Summary
- You manage the global server hosting environment.
- You are responsible for the projects that ensure the hosting environment stays up-to-date and removes technical debt.
- Ensures that the hosting landscape and servers stay secure by further strengthening policies and security tooling.
- Work out a strategy / tactical plan for the evolution/consolidation of the hosting environment.
- Continuously improves the quality of the Server Hosting solutions in all aspects of stability, availability, development, training, and documentation.
- A friendly, family like atmosphere
- Have the flexibility and freedom to keep a healthy work live balance
- Plenty of opportunities to grow and develop your own career path
- A culture known for respectful interaction, ethical behaviour, and integrity
- Potential to see your ideas realized and to make an impact
- New things to learn every day
- Access to global job opportunities, as part of the Atlas Copco Group
- End-to-end accountable for the global Server Hosting domain.
- You will ensure servers stay up-to-date, secure, and stable.
- Responsible for server lifecycle processes to ensure that the inventory of servers stays up to date (CMDB) and servers remain compliant.
- Follow up with the hosting partner on SLAs, Services, Escalations, and general performance.
- Responsible for reviewing partner invoices & creating transparent costing toward the business areas
- Collaborate with IT Services regions to optimize/improve server hosting services.
- Follow up on server-hosting projects that align with the server-hosting roadmap.
- Ensure adherence to the ITSM processes for the solution lifecycle: Incident & Request, Change, Problem, Event & monitoring, Knowledge, Configuration, and CMDB, among the principal ones.
- Work with compliance, audit, risk, and security teams to ensure that significant risks related to the service are identified and actions are taken to guarantee that they are managed and compliant with legal, regulatory, and contractual requirements affecting the enterprise.
- This is a governance and management role, where operations are in the hands of a partner or regional delivery teams. Hands-on experience is, however, a must.
- Knowledge of Server OS systems (mainly Windows, but also partially Linux), including management tooling
- Knowledge of VMWare products
- Knowledge of server hosting on-prem, private data center, and cloud (mainly Azure)
- Experience in cloud is a plus
- General knowledge of networking active directory is a plus
- Knowledge of ServiceNow is a plus
- Knowledge of PowerBI is a plus
- Knowledge of ITIL is a plus
- Able to do stakeholder/vendor management
- Able to explain solutions in a comprehensive way and ability to convince people
- Ability to think long-term
- A person with a passion for the job
- Objective-oriented, self-organized, and self-driven
- A high degree of learning capabilities
- Team player
- Creative problem solving
- Continuous service improvement attitude
- Result/goal-oriented
- Security minded
- No tolerance for user impact
- Willing to develop expert/generic competencies (T-shaped profile)
- Strong verbal and written English Language skills are a must
Prague, KontichHiring Manager
Jan VerhulstPassionate people create exceptional things
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.
We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.