Manager - Content Manager
Genpact
- Gurgaon, Haryana
- Permanent
- Full-time
- Collaborate with business and functions to plan and develop content by conducting interviews, reviewing solutions/ideas with SMEs & key partners.
- Assist in organizing and categorizing content using content management systems (CMS) or other tools.
- Fulfill requests by leveraging the content repository to provide support with reusable content.
- Re-write / edit proposal responses from a variety of partners, typically involving contributions from sales, marketing, technical / product teams, finance, commercial, legal and delivery.
- Build and handle a repository of domain-specific content basis the requirements of each partner group.
- Measure & report efficiency of the content artefacts built: Use content management systems to analyze traffic and user engagement metrics.
- Optimize content for search engine optimization (SEO) by incorporating relevant keywords and meta tags.
- Monitor and update content to ensure it remains up to date, accurate, and relevant.
- Stay current with industry trends, best practices, and emerging technologies related to content management.
- Strong attention to detail and ability to produce error-free content.
- Proficiency in using productivity tools, such as Microsoft Office or Google Suite.
- Ability to work independently and collaboratively within a team.
- Good time management skills and ability to meet deadlines.
- Excellent writing skills with ability to communicate our solutions and recommendations in a persuasive & succinct manner.
- Knowledge & understanding of business drivers, processes in the ITES/BPS industry.
- Aptitude & awareness for using available content repositories, and innovative tools.
- Graduate/Post in English & business writing
- Prior exposure with Proposal Writing/management, technical writing, business/marketing communication pre-sales, Knowledge management, or business research
- Basic knowledge of SEO principles and content optimization techniques.
- Familiarity with content management systems (CMS) such as RFPIO, QVidiain is a plus