English Speaking Customer Representative (İstanbul)
Telus International
- İstanbul
- Sürekli
- Tam zamanlı
Through inbound written channels, helping the customers with following topics:Responding to questions about products such as their features, equivalents or stock statusMaking address change, product change/return or order cancellation processesProviding information about delivery statusRequirementsResidency in İstanbulAdvanced level proficiency in EnglishStrong communication skillsBeing a good team playerOur AdvantagesCompetitive salary package with performance bonusPrivate health insurance and meal cardEquipment support for home office work, shuttle/road fee for office workStable job and career development opportunitiesDynamic and supportive teamFlat hierarchical work order in an international structureReferral bonuses and rewards About Us: TELUS International Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS International has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company's services support the full lifecycle of its clients' digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.Additional Job DescriptionWe are looking for English Speaking Customer Representatives who will add strength to our team!Language Reference EnglishEEO StatementAt TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.