Deland Bilingual Spanish/ English Customer Service Representative
Foundever
- DeLand, FL
- $19.00 per hour
- Permanent
- Full-time
- Problem-solve and connect with customers by phone via inbound calls; no sales
- Speak Fluent English and Spanish
- Strive to meet and exceed metrics while providing excellent customer service
- Drive customer satisfaction through voice, chat and/or email communications
- Navigate through multiple digital systems
- Read client legal disclosures verbatim
- Pay: Starting at $19.00/hr
- 100% Paid Professional Training at $15 per hour
- Health Benefits
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
- 401K retirement plan with company match
- Employee discounts
- Referral bonuses
- Everbetter wellness program
- Internal Mobility (84% of our managers are promoted within)
- A high school diploma or GED equivalent
- An ability to connect with customers, and offer helpful solutions, with empathy
- Excellent listening, verbal and written communication skills
- Basic PC navigation skills, including search engine experience, browser navigation, typing in URL's, completing online forms, etc.
- An ability to work evening and weekend shifts
- You work well with a team or independently