Technical Writer - Talent Pool (UAE)
Serco
- Dubai
- Permanent
- Full-time
- Provide technical writing support to the Project Manager and the wider team in fulfilling Serco's deliverables and contractual obligations.
- Support the matrixed organization in the effective delivery of complex contract deliverables by holistically integrating various deliverables through different disciplines.
- Provide leadership in the technical writing and compilation of final deliverables/documentation to support the Programme Director.
- Engage and maintain close working relationships within the client, partner Consultancy, wider Serco team and strategic partners in order to optimize delivery of our services
- Review, update and finalize all deliverables and supporting document types with support and inputs from the wider Serco team to formulate a complete, flowing, and compliant set of deliverables as required per stage.
- Support in the development of internal Document Management Systems, a process to ensure document production review and efficient approval of documents.
- Manage and control the flow of information and documents, internally and externally (Customer's document Management system).
- Provide comprehensive technical writing expertise and review in the completion of the technical documents.
- A proven track record of instituting continuous improvement and change management
- Record of engagement with a wide range of stakeholders and wider commercial and public sector stakeholders.
- Expert in development and implementation of best practice technical documentation.
- Extensive experience of working internationally (preference for Middle East / UAE).
- Excellent verbal and written communication skills.
- Bachelor of Science / Engineering from an accredited university
- Minimum 5 years' experience in related field on national / international major initiatives and developments.
- Demonstrable subject matter expertise (and where appropriate accreditation) across the following elements of technical writing and document production management:
- Facility Management
- Asset Management
- Property Management
- RFP writing
- Procedures
- Processes
- Plans
- Templates
- Operations and Maintenance
- Flow Charts, diagrams and illustrations
- Document Management Systems
- Extensive Experience in document management local and web-based systems (internationally leading document management systems)