Manager Customer Service
Sakura Finetek Europe
- Brøndby, Hovedstaden
- Permanent
- Fuldtid
- Manage the administrative process of the total local workflow “order to cash”.
- Provide administrative support to the Sr. Director and colleagues.
- HR administration support.
- Operational and disciplinary management of the Customer Service team.
- Local office management.
- Collect and process relevant information in order to maintain procedures up to date .
- Ensure good communication between Central Office (based in the Netherlands) and the local organisation.
- Ensure mutual back-up within the team.
- Set-up and approval of the yearly goals of the Customer Service team at the beginning of the fiscal year.
- Realization of the personal- and team goals, formulated at the beginning of the fiscal year.
- Organize ((inter)national) meetings, workshops and exhibitions.
- Reporting (sales figures, pricing, budgets, etc.).
- a secondary Vocational Education, direction Marketing, Sales or equivalent.
- at least 4 years relevant experience in an international environment.
- proven people Management skills.
- a pro-active and can-do mentality
- ability to plan and keep track on multiple tasks
- skilled use of computers and Microsoft office software. Knowledge of Oracle Cloud is an advantage!
- ability to quickly learn new programs.
- have good command of both written and spoken English. Other languages are an advantage.
- are self-organised, structured, pragmatic and emphatic.
- are reliable & have a good eye for detail.
- shows a strong customer focus.
- have a good presentation & communication skills.
- feel at home in an international environment.
- An attractive salary package, including a bonus & more benefits.
- A collaborative work environment.
- Mobile phone
- Laptop
- An inspiring community with a mission that matters! ''advancing cancer diagnostics''.
- Our International organization who's leaded by a supportive & inspiring management.
- A financial healthy & privately owned company.