I T Business Analyst
Morson Talent
- Capenhurst, Cheshire
- Permanent
- Full-time
- Builds and maintains a network and relationships with relevant stakeholders, understands their needs and interests, and gains support and co-operation for IT projects and initiatives from internal stakeholders
- Encourages key stakeholders to make effective, fact-based funding decisions using well-defined global processes. Knows, understands and articulates the business value and business cost of IT services and products.
- Contributes to the business and IT budget and project portfolio planning in line with the vision and strategy and relevant business areas.
- Assists in capturing and manages business demand for IT and shape into qualified agreed and executable initiatives which add business value on a tactical and strategic level.
- Provide input for development of global CMDB, working closely with group and site teams (ISO 27001)
- Support group impact assessments of new solutions is fully considered, capturing concise business requirements for development into IT projects
- Following standard PMO processes, utilizing standard templates, driving consistent high-quality documentation.
- Support I&Ts customer satisfaction, quality and feedback process
- Assist wider IT team in identifying opportunities for operational efficiencies both for group and site
- Bachelor Degree or equivalent in Business, Customer Management, Marketing or Sales or an IM/IT discipline
- BiSL/BRMP training/knowledge is a pre-requisite
- PRINCE2 Practitioner certification or experience is desirable
- Verbal and written communication skills in English ‑ (local language skills required for local BA positions)
- Broad Information Management/Technology experience, including IM project management and delivery of business value from IM solution delivery
- Customer Management and Business Planning/Development experience gained from working in large, complex organisations in either public or private sectors
- Substantial IT and business work experience with a broad range of exposure to various technical environments and business segments
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