Job Description:Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern and use your skills to push one of the fastest-growing companies in the US to the top of the list!Pattern is the premier partner for global ecommerce acceleration and is headquartered in the United States, Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 150 global brands like Nestle, Sylvania, Kong, Panasonic, Sorel, and Pandora rely on Pattern's global ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces®.As a Sales Engineer, you will act as the ecommerce expert between lead generation representatives and Deal Closers. Your mission will be to strategically assess which potential clients could make excellent Pattern partners - auditing prospective partner performance across Marketplaces in different regions, understanding the market growth opportunity through conducting thorough research and providing accurate commercial forecasting to estimate growth potential. Working closely with the global Sales team, you will also be interacting with colleagues all over the world including EMEA, APAC and Middle East.Frequently Asked QuestionsWhat is a day in the life of a Senior eCommerce Sales Engineer?The Senior eCommerce Sales Engineer supports the sales team inAcquiring new brand partners through identifying high potential accountsBuilding data-driven, compelling business cases that engage brands and set the right expectations that Pattern can deliver onWorking across sales, ads, data science, brand mgmt, finance, and other teams to drive strategies that assist in closing new brand partnersBeing the subject matter expert on Amazon (& other marketplaces) and Pattern capabilities such that Account Executives always want you on calls to drive confidence in Pattern expertise & the ability to grow their brandSupporting a smooth transition from sales to brand managementProactively coordinate with various stakeholders (domestically & internationally) to prioritize and drive innovative projectsPresent business cases to potential accounts (executive teams)Serve as an expert on all things eCommerce / Amazon to assist in closing dealsWhat will I need to thrive in this role?3+ years experience in eCommerce – preferably working in eCommerce at a brand or working for a marketplace (e.g. eBay, Amazon, etc.) on the brand mgmt side (i.e. 1P)Deep understanding of 1P strengths & weaknesses and economicsUnderstands key success metrics for a brand in an eCommerce environmentTranslates data into insights and effectively communicate them with senior stakeholdersAnalytical - experienced with Excel/Google Sheets and building presentations to communicate with executivesCommunicates in a clear, concise manner and can tailor messaging to the audience (e.g. exec level vs. mid-level mgmt level)Prioritizes daily activities to ensure materials are prepped for highest priority potential accounts and reps are prepped with insightsUnderstands the context and pain points of various accounts to tailor messaging, decks, etc. to meet those needsWorks efficiently cross-functionally; builds relationships and leverages expertise of various departments to build better business cases and/or reinforce Pattern capabilitiesHas a solid grasp on industry stats/Pattern proof points and process qualitative/quantitative data to create value for potential partners and stays up-to-speed on industry trends and Pattern capabilities to drive value for brandsWhat does high performance look like?You follow through with all assignments in a timely mannerYou give 100% to all tasks and projects you are givenYou actively comment and participate in group collaborationsYou will take full ownership of your projects and follow through to completionYou proactively identify areas of opportunity and work cross functionally to execute on themWhat is the team like?You will report to the Head of Revenue Operations and work with the other full-time Revenue Operations team members and Sales & Marketing leadership. This team is data-driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions.Sounds great! What’s the company culture?We are looking for individuals who are:Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.What is the hiring process?An initial phone interview with Pattern’s talent acquisition teamA video interview with the hiring managerAn online interview/data project with the hiring manager and executive leaderAn onsite interview with a panel of department leadersReference checksExecutive reviewHow can I stand out as an applicant?Be prepared to talk about professional accomplishments with specific data to quantify examplesBe ready to talk about how you can add value and be the best addition to the teamFocus on mentioning how you would make a difference at PatternBe prepared to talk about any side projects related to data and analyticsWhy should I work at Pattern?Pattern offers big opportunities to make a difference in the eCommerce accelerator industry! We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family. We also believe in having fun and balancing our lives, so we offer awesome benefits that includeUnlimited PTOPaid HolidaysOnsite Fitness CenterCompany Paid Life InsuranceCasual Dress CodeCompetitive PayHealth, Vision, and Dental Insurance401(k)Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
