Food and Beverage Assistant
JCB
- Rocester, Staffordshire
- Contract
- Full-time
- Provide a warm and friendly atmosphere with a personalised welcome to our guests
- To help gain customer loyalty through the provision of exceptional customer service excellence.
- Take food and drinks orders and efficiently communicate to the bar/kitchen, ensuring prompt arrival to guests.
- Establish good relations with guests, offering advice and fostering customer loyalty.
- Ensure that our guests are promptly seated and provided with a menu.
- To ensure that guests needs are closely monitored, whilst ensuring a discreet distance.
- Willingly undertake any necessary training
- To support your team members in other areas to ensure a smooth operation of both the front of house and the kitchen area
- Have a can do attitude, understanding all brand-standards, reading your customer's needs and responding accordingly
- Like cleanliness and organisation on shift, you understand that preparation is the key to a smooth shift
- Make your service smooth, confident and tailored to every individual that walks in the door
- Embrace working as a team player and have a positive attitude, when working you support your colleagues in the Food & Beverage outlets and are happy to support other departments too
- Be proud of your Food & Beverage area and know that your contribution is a large one when it comes to the overall operation of the department