Spa Therapist - King Street Townhouse Hotel & Spa ( Full-Time)
The Hut Group
- Manchester
- Permanent
- Full-time
- Fantastic bedroom rates for yourself and F&F
- 20% off dining at the hotel
- 50% off dining at Hale Country Club & Spa and complimentary monthly club membership
- Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more!
- Onsite GP (avoid the waits!)
- Onsite physiotherapist
- Annual leave entitlement rising every year with service plus your birthday off
- Greet guests at reception to deliver a memorable experience
- Support the Spa Manager in delivering customer standards and constantly strive to exceed expectations
- Maintain a professional, clean environment ensuring that our guests/members are comfortable
- Fully understand existing treatments and procedures to effectively deliver a world class service
- Ensure that all treatment rooms are prepared and fit for purpose
- Attend weekly/monthly team meetings and events
- Deliver exceptional aftercare and retail recommendations to all clientele
- High standards of presentation and cleanliness are maintained at all times
- Delivering brand standards
- Booking in clients and taking phone calls
- Achieving treatment and retail targets
- Knowledge in our brands NVQ level 3 beauty therapy or equivalent
- Previous Beauty therapy experience in a 5star/luxury background Natural leadership qualities
- Specific experience within a spa/health club environment
- Qualified to NVQ level 3 or equivalent
- Experience with ESPA and Elemis is preferred but not essential
- Impeccable attention to detail and customer service experience
- Proven experience working as part of a successful team with excellent interpersonal skills