Apartment Concierge - 2nd & 3rd Shifts
InterSolutions
- Minneapolis, MN
- $18.00-20.00 per hour
- Permanent
- Full-time
Oversee the lobby and front desk area by answering phones and greeting residents, guests, and vendors
Provide first-line customer service for all resident requests, issues, and service requests
Follow up on all completed requests ensuring resident satisfaction
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency
Monitor all common areas ensuring proper upkeep and cleanlinessCustomer service experience required
Exceptional phone etiquette and communication, organization and management skills
Detail-oriented and responsible
Excellent follow-up and follow-through skills
Ability to work independently with minimal supervision
Ability to diplomatically enforce guidelines and handle difficult situations
Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
Must be able to stand 70% of the time and lift 20 lb packages