Προιστάμενος βάρδιας (Shift Supervisor) στα καταστήματα του ΜΣ Προμαχώνα, Σέρρες

• Verifies staff positioning during the shift according to the store activity and priority.
• Communicates necessary information at the beginning of the shift, including promotions and new products, company policies and procedures.
• Guarantees that store standards are in place, ensuring correct pricing and checking expiry dates.
• Maintains a clean, organized and aesthetically pleasant storefront and ensures that store policies and procedures are followed.
• Responds to customer complaints and concerns in a professional manner.
• Creates and maintains a working environment that ensures his/her direct team satisfaction and engagement.
• Daily communication with the Operations General Manager to review the store shift's operation.
• Develops and grows his/her team of associates by ensuring the proper learning and development, performance appraisal and identification of talents.
• Constantly motivates the team and aligns all people towards the goals.
• Constantly drives customer experience and ensures the excellent execution of all customer experience elements (such as store atmosphere, visual merchandising, replenishment, customer service, fast and efficient transactions).

• Excellent verbal communication and the ability to convey important information clearly and effectively
• Customer service oriented.
• Great listening skills and ability to take direction from individuals in higher-level positions.
• Strong leadership skills, responsible and organized.

• Bachelor degree (or other degree) is required.
• Minimum 3 years of relevant experience in retail, sales or commercial departments.
• Minimum of 2 years of experience in managing people.
• Relevant experience in fast moving product category is advantageous.
• Excellent use of the English language.

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