Information Officer - Compliance & Assurance - Counter Terrorism Policing HQ
Metropolitan Police
- West Brompton, South West London
- Permanent
- Full-time
- Ensure the FOIA and ROAR Excel databases are up to date and all requests are recorded and responded to within the given timeframe
- Monitor the unit mailbox to ensure requests are actioned promptly.
- Validate requests by assessment against legal requirements.
- Identify requests, which may require an early resolution/completion.
- Conduct prior research on the CycFreedom database or through web based searches for information that is already in the public domain.
- Liaise with applicants in writing and recording on the relevant systems.
- Follow up requests to ensure information sought is received within the specified timeframe.
- Act as a point of contact for stakeholders both internally and externally.
- Respond to queries or escalating where necessary.
- Provide guidance on FOIA and ROARs to officers and staff with support of line management.
- Deputise for Information Manager
- Any other ad hoc duties as required
- Basic knowledge of the Freedom of Information Act 2000 (FOIA)
- Basic knowledge of the Data Protection Act 1998 & 2018
- Basic knowledge of the General Data Protection Regulations (GDPR)
- A proven ability to manage competing demands to meet deadlines, whilst maintaining a high standard of work
- Ability to remain calm whilst working under pressure and unsupervised
- Demonstrate good organisational skills
- Excellent customer service skills
- Experience of managing databases
- A proven ability to communicate clearly and effectively both in writing and verbally with senior stakeholders and staff at all levels.
- Ability to be proactive and use own initiative
- Competent in the use of Microsoft Outlook, Word and Excel
- Understanding of CTP Network/Specialist Operations
- Knowledge of MPS units and who to contact to obtain relevant information
- Knowledge of MPS systems i.e. CRIS, CRIMINT, IIP, CONNNECT etc.
- CycFreedom trained or willing to be trained.
- We analyse critically at level 1
- We take ownership at level 1
- We are collaborative at level 1
- We support, deliver and inspire at level 1
- Professionalism
- Courage