Project Design Manager, Surgical
Steris
- Atlanta, GA
- Permanent
- Full-time
- Identifies Customers' needs, coordinates resources, and follows up to ensure conceptual design and space planning requirements are met.
- Meets Customer needs while growing and expanding the scope of project business through additional applications, products and services, all of which provide a better Customer outcome.
- Coordinates resources and follows up to ensure deadlines are met and each project comes to a successful completion.
- Prospects and pursues new projects at an early stage,
- Serves as a project coordinator for each project, keeping everyone (Sales and installation teams and Customers) up to date on project needs, programs etc…
- Works with all internal/external Customers; viewed as the total resource, serving as project coordinator up to the installation stage.
- Effectively communicates project status and time frames, Customer expectations and competitive stance to all members of the team on an ongoing basis.
- Serves as technical consultant: internally for Account Managers; externally for architectural community, consultants, planners, contractors, Customers and owners.
- Actively involved and influences the pricing of all project business as well as helps to secure the order on all project business.
- Conducts Customer presentations as needed providing a comprehensive view to STERIS's complete offering of all products and services.
- Provides guidance and support on site visit as needed to secure project business.
- Provides feedback and progress updates to Regional Managers on Account Managers' presentation skills with Customers (positive and opportunities for improvement)
- Educates/trains Account Managers on project life cycles, key milestones, software project applications and how to leverage available resources to provide a comprehensive overview of the total STERIS offering.
- Conducts classes and training seminars, educating the professional community and serving in a consultative and supportive role.
- Builds future project business through active involvement and establishing relationships with architects, consultants and equipment planners.
- Provides feedback to marketing on new product launches based on Customer input.
- Keeps current on Customer needs by interfacing with other companies to identify trends and understand the competitive influences and offerings.
- Provides feedback to marketing on future potential offerings/opportunities.
- Keeps Business Units, Director, and System Project Managers informed on manufacturing and quality control issues.
- Manages and keeps project registration accurate and up to date.
- Maintains reference list of accounts, obtaining input from Account Managers
- Utilizes lead services to identify future prospects and opportunities.
- Region Manager
- Director of Project Design Managers
- Corporate Accounts Director
- National Accounts Director
- Position entailing international involvement or responsibility
- Corporate Strategy
- Corporate Business Development
- Director of Sales Operations
- Bachelors Degree - required.
- Minimum 5 - 6 years of documented successful Healthcare experience
- Sales Management experience desired
- Ability to lead and influence a cross functional team and operate in a highly complex environment
- Strong analytical and problem solving capabilities.
- Strong negotiation skills. Must be able to improvise in Customer situations to a successful resolution
- Proficient in Excel, PowerPoint, Word, Outlook, etc…
- Excellent communication skills; written, verbal and presentation.
- Must possess a strong personal presence
- Project management skills
- Ability to handle multiple demands from many people and prioritize effectively
- Ability to stay calm in all circumstances and always demonstrate a “can do” attitude. Finds opportunity in difficulties