Director of Meetings and Events- €70K Package
Excel Recruitment
- Dublin
- €70,000 per year
- Permanent
- Full-time
- A highly competitive starting salary along with a comprehensive Bonus structure.
- Mostly Monday to Friday daytime, unless there is an Event on the Meeting and Events Director is required to attend as the point of contact for the client.
- Private Health Insurance and wellness package.
- Pension Contribution.
- On site Parking available.
- Discounted stays and F&B offering at any of the Groups Hotel Venues around the world.
- To oversee all functions. Ensure that all conferences, meetings and group activities are coordinated and managed within client expectations.
- Upsell events and manage function space and room block inventory to maximise hotel profit.
- Complete forecasts, plans, and productivity reports for management.
- Participate in the preparation of the annual departmental operating budget and financial plans.
- Monitor budget and upsell products and services while minimising waste to increase revenue.
- Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.
- Direct day-to-day conference/convention activities, plan and assign work, and establish performance and development goals for team members.
- Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.
- Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.
- Ensure staff has the tools, training, and equipment to carry out job duties.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Ensure appropriate staffing levels based on guest volume. Interact with outside contacts: Guests, Vendors, and other contacts as needed.
- Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
- Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
- Conduct banquet and catering facility tours and entertain clients to enhance the guests meeting/banquet experience.
- Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc.
- Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks, and VIP services.
- Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience.
- Analyse and action against client satisfaction surveys to improve services.
- Develop awareness and reputation of the hotel and the brand in the local community.
- Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems.
- Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact on the environment.
- Ability to prioritize in a fast-paced environment.
- Accuracy and strong attention to detail.
- Flexibility in day-to-day task demands, remain focused when priorities and practices change.
- Be clear, concise and professional in all communications both written and verbal.
- Work closely with other departments to achieve desired end result.
- Be resourceful and creative when faced with obstacles.
- Ability to follow up and see project through to completion.
- Adhere to deadlines.
- Take ownership for assigned responsibilities.
- Genuine, approachable and enthusiastic.