Job Purpose Strategy: Accountable for the development of company strategies & business plans, working with respective stakeholders, aligning with company objectives, translating into actionable items & initiatives. Performance Management: Ensure effective tracking, monitoring & value-creation to business with respective stakeholders through brainstorming, facilitation, coordination & programme management of key projects, to meet its objectives, in compliance with regulatory requirements. To facilitate immediate recovery plans in the event of deviation. Partnership Governance & Key Liaison: Provide secretariat function and value-creation to channels and business through brainstorming, coordination & oversight of initiatives to ensure successful achievement, in line with company objectives. Presentations & Frameworks: Prepare sharp & creative business documents for effective and impactful communication/reporting to stakeholders presentation materials, analyst reports, charts / word commentaries, including Board papers, business proposals / RFPs, project papers, etc. Market Intelligence & Insights: Perform Market Intelligence research to assess market dynamics, performance levels & benchmarks, and to identify gaps & opportunities. Transformation: Drive SLM's transformation agenda, focusing on change management programmes, communication & adoption strategies, in support of company's ambition. Major Accountabilities Strategy & Performance Management Provide input to strategic decisions. Collaborate with senior leaders to develop the Company s strategies and business plans. Work with cross-functional teams to ensure initiatives are aligned with the Company s objectives. Review strategic priorities and ensure they are translated into actionable and measurable plans. Track and drive the Company s key initiatives. Escalate issues and recommend actions to the senior manager. Monitor and analyse market and client dynamics to identify gaps and opportunities. Organise offsites and brainstorming sessions for the Management Team and Board of Directors, as well as distribution partners. Partnership Governance & Key liaison Mobilise team to provide secretariat support for relevant key governance structures internally and within business partnerships. Support the Chair in ensuring effective functioning of the respective Committees. Follow up on Matters Arising and work with the respective SLM teams to ensure targets are met. Regular updates to BNM, other regulators and shareholders (Khazanah and Sun Life Regional Office) on the Company s performance. Presentations, Frameworks and Market Intelligence Prepare sharp & creative business documents presentation materials, analyst reports, charts / word commentaries, including Board papers, business proposals / RFPs, project papers, etc. Perform Market Intelligence research to assess market dynamics, performance levels & benchmarks, and to identify gaps & opportunities. Transformation & Change Management Apply a structured methodology and lead change management activities Leverage on a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative, including assessments, risk mitigation, resistance management, integration of change management activities into project plan. Work with relevant stakeholders to execute the change management programmes, with a structured methodology and process with defined success metrics and performance measurement. Team Management Align team goals, processes, and resource allocation. Lead, support and groom junior team members and fellow colleagues. Act as an intermediary between senior management and junior team members. Requirement: Relevant undergraduate degree or higher Min. 8-10 years working experience; Preferably in the financial services industry in a similar capacity (Insurance and/or Takaful experience will be an added advantage) Strong command of the English language Meticulous and detail-oriented Strong analytical and problem-solving skills Resourceful able to obtain required information quickly Strong business acumen Good interpersonal skills and able to articulate concepts/thoughts effectively Strong organization and planning skills