Global Relocation Executive
Red Recruit
- East Anglia
- £35,000-38,000 per year
- Permanent
- Full-time
- Manage customer service and quality standards, ensuring internal departments, agents and vendors are meeting customer expectation
- Liaising with clients/assignees to determine the relocation requirements
- Liaising with vendors to authorise/initiate relocation services and manage processes going forward
- Following up quotations with corporate and private clients
- Processing documentation to ensure service delivery
- Arranging temporary accommodation, taxi pickups/drop offs
- Managing other relocation services such as home search, school search, settling in, orientation, furniture rental
- Managing assignee expenses, update client trackers/portals on a regular basis and as required
- Expense and tenancy management
- Reviewing and negotiating leases and dilapidations
- Completing weekly, bi-weekly, monthly reports
- Produce invoices to private and corporate clients and liaising with internal Accounts department to ensure payment is received within agreed terms
- Assist with RFPs, client presentations, participate in client meetings
- Reporting risks and providing instruction to employees and subcontractors
- Ensuring all operations under your direct control strictly adhere to company OH&S and Environmental policies at all times and reporting any incidents in relation to OH&S or environmental policy to senior management