Cluster Reservations Internship
Hilton
- Amsterdam, Noord-Holland
- Training
- Voltijds
- In contact with guests to accept and confirm individual guest reservations by e-mail or telephone
- Responsible for the accurate processing of reservations
- Updating reservations via the CRS system
- Excellent knowledge and correct use of the various hotel rates
- Correct handling of reservations documents
- Adhere to the company credit policies and procedures
- Ensure quality checks on the current reservation system
- Maximize room sales and revenue for the hotel, prioritizing up-selling with a sales attitude.
- Keep guests’ information updated to maintain high level of guest service standards
- Hospitable attitude and service-oriented
- Good communication skills
- Passion for the hospitality industry
- Fluent in English
- Looking for an internship of at least 6 months
- Starting September 2024
- Intensive training period and a personal development program both via Hilton University and the Learning & Development Team;
- Internal transfer and promotion possibilities;
- Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program;
- Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels;
- Annual team outings, staff party and quarterly team member forums;